BOTANICA SHIPPING & POLICIES

Shop Policies

Emerald Crown’s mission is to support and empower the modern bruja in their spiritual journey by providing both traditional and modern items including anointed jewelry, conjure oils and more to assist in manifesting their best life. 

Payments Accepted

All major credit cards are accepted. PayPal is also accepted. (You do not need a PayPal account to check out with PayPal)

Shipping, Returns, Cancellations, and Exchanges

Orders are shipped from the United States within two business days after purchase. You will receive a tracking number for your purchase. No international shipping available at this time.

Any shipping issues due to COVID-19 will be updated on this page as well as my Instagram and Facebook pages.

All packages are sent via USPS. All packages over 1lb. are sent Priority Mail and arrive within 1-3 Business days of receiving your tracking number and seeing movement on the USPS tracking page.

Conjure oils are made in small batches, most likely poured and packaged within a few days before arriving to you.

Please email me at info@emeraldcrownshop.com if there is an issue with your order such as you received the wrong item or something was broken. Please include your order number, any issues, and photos of proof within 24 hours of item delivery. Please allow 48 hours for a response.

Lost and stolen packages are NOT my responsibility. This is the post office’s responsibility and it should be handled with them. Literally, there is nothing I can do, and I currently do not have the capacity to send out duplicate packages due to the negligence of others - this is materials, packaging, time, and energy spent. I advise you report the package stolen with your local police station and work with USPS to file a claim to resolve the issue.

Please make sure your address is correct during checkout. Packages sent to the wrong address are NOT my responsibility.

Returned Packages are NOT my responsibility. If for any reason a package is returned to sender, you must contact me and pay shipping once again to have it sent back to you.

Oils are flammable, please handle with care especially if working with candles. 

Products are sold as curio only.

Tarot Card Readings Info

After booking and payment is confirmed, Jai will call you at the phone number provided at the time/date that was purchased.

Please email info@emeraldcrownshop.com with any concerns, cancellation or reschedule requests. Cancellations made on the same day of appointment will not be refunded. Only one reschedule is allowed. 

Tarot Card Readings are for entertainment purposes only.